Terms of Service

Last updated: [DATE]

Plain-English summary Xlift is a Chrome extension that helps you grow on X. You're responsible for staying within X's rules — we're a tool, you're the operator. We bill monthly via Stripe; cancel any time. No growth guarantees. Don't use Xlift to harass, spam, scam, or impersonate.

1. The agreement

These Terms of Service ("Terms") govern your use of the Xlift Chrome extension, website (xlift.ai), dashboard, and backend API (together, the "Service"), provided by [LEGAL ENTITY NAME] ("Xlift", "we", "us"). By installing the extension, signing up, or paying for a plan, you agree to these Terms. If you don't agree, don't use the Service.

2. Eligibility

You must be at least 18 years old and able to enter binding contracts. If you use Xlift for an organization, you confirm you have authority to bind that organization.

3. Your account

You're responsible for keeping your sign-in credentials and connection keys confidential.
You're responsible for everything that happens under your account, including actions Xlift takes on your behalf based on your configuration.
Notify us immediately at [CONTACT EMAIL] if you suspect any unauthorized access.

4. What Xlift does (and what we don't promise)

Xlift connects to X accounts you own or are authorized to operate, generates AI-drafted replies / DMs / posts based on the brand profile you provide, and (in full-auto mode) sends them automatically under guardrails you set.

We make no guarantees of follower growth, engagement, revenue, lead generation, or any specific outcome from using Xlift. Social media outcomes depend on factors outside our control, including content quality and X's algorithm.

5. Your responsibility for X (Twitter) compliance

Read this carefully. X has its own Terms of Service and Automation Rules. Some uses of Xlift may put you outside what X explicitly permits. You are solely responsible for ensuring your use of Xlift complies with X's terms. If X suspends, limits, or terminates your account because of activity initiated through Xlift, that's on you — not us. We provide reasonable defaults (rate caps, working-hour limits, deduplication, hard rules), but you control the configuration.

You agree NOT to use Xlift to:

Engage in spam, mass-following, mass-DMs, or other behaviors X's automation rules prohibit.
Impersonate any person or entity, including by misrepresenting your affiliation with anyone.
Harass, threaten, defame, or harm any person or group.
Promote scams, illegal goods, or content prohibited by X.
Circumvent X's rate limits, login security, or restrictions placed on your account.
Operate on X accounts you do not own or are not authorized to operate.
Scrape, store, or redistribute X content beyond what's needed for the Service.

6. Acceptable use

Beyond X's rules, you also agree not to:

Reverse engineer, decompile, or attempt to extract the source of the Service.
Resell, sublicense, or white-label Xlift without our written permission.
Interfere with the Service's operation, including bypassing rate limits, security measures, or quotas.
Use the Service to develop a competing product.

We may suspend or terminate accounts that violate these rules, with or without notice depending on severity.

7. Plans, billing, and refunds

Plans

We offer Starter ($39/mo), Pro ($99/mo), and Agency ($249/mo) plans. Plan details and limits are listed on the pricing page. We may change pricing with at least 30 days' notice; existing subscribers keep their price for the current billing cycle.

Billing

Subscriptions auto-renew monthly via Stripe. You authorize us (and Stripe) to charge your payment method on each renewal until you cancel.

Cancellation

You can cancel any time from the dashboard or by emailing [CONTACT EMAIL]. Cancellation takes effect at the end of your current billing cycle — you keep access until then.

Refunds

Charges are non-refundable except where required by law. We may, at our sole discretion, offer prorated refunds for unusual circumstances (e.g., an extended outage on our side).

Taxes

Prices exclude applicable taxes. Where required, we'll charge VAT/sales tax in addition to the listed price.

8. AI-generated content

Drafts produced by Xlift are generated by third-party AI (currently Google Gemini). AI output:

May contain errors, hallucinations, or content that doesn't match your brand voice.
Is provided "as is" — you are responsible for reviewing every draft you send (semi-auto mode) and for the rules and guardrails you set (full-auto mode).
May be similar to drafts produced for other users — we make no exclusivity guarantee.

You own the content you publish through Xlift. By using the Service you grant us a limited license to process your prompts, brand profile, and conversational context for the purpose of generating those drafts and operating the Service.

9. Suspension and termination

We may suspend or terminate your access if:

You materially breach these Terms.
Your activity poses a security, legal, or operational risk to us or our other users.
Payment fails and isn't resolved within 14 days.
Required by law.

You may close your account at any time. On termination by either party, your access ends and your data is deleted per our Privacy Policy.

10. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. We do not warrant that the Service will be error-free, secure, or available at any specific time.

11. Limitation of liability

To the maximum extent permitted by law:

We will not be liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, arising from your use of the Service.
Our total liability to you for any claim relating to the Service is capped at the amount you paid us for the Service in the 12 months preceding the claim, or USD 100, whichever is greater.
These limits apply even if a remedy fails its essential purpose, and survive termination.

12. Indemnification

You agree to defend, indemnify, and hold harmless Xlift, its officers, employees, and contractors from any claim, damage, loss, or expense (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, your violation of X's terms or applicable law, or your infringement of any third-party right through content you publish via Xlift.

13. Intellectual property

The Xlift name, logo, extension code, website, and original content are our property and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose, and nothing more.

14. Third-party services

The Service depends on third parties (X, Google, Stripe, Railway, others listed in the Privacy Policy). Their availability, terms, and policies are outside our control. Service interruptions caused by a third party are not a breach of these Terms.

15. Changes to the Service or these Terms

We may modify the Service, add or remove features, or update these Terms. Material changes will be announced via email or in-app notice at least 14 days before they take effect. Continued use after the effective date is acceptance.

16. Governing law and disputes

These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-laws principles. You and Xlift agree to bring any dispute exclusively in the courts of [JURISDICTION VENUE], except where mandatory consumer-protection laws give you the right to sue in your home jurisdiction.

17. Miscellaneous

Entire agreement: these Terms plus our Privacy Policy are the complete agreement between you and us.
Severability: if any part of these Terms is found unenforceable, the rest remains in effect.
No waiver: our failure to enforce a provision is not a waiver of our right to enforce it later.
Assignment: you may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Notices: we'll reach you at the email tied to your account. You can reach us at [CONTACT EMAIL].

18. Contact

[LEGAL ENTITY NAME]
[BUSINESS ADDRESS]
[CONTACT EMAIL]

This is a starting draft. Have a lawyer review before you go live, especially the X-TOS compliance, billing, liability, and governing-law sections. Replace every [PLACEHOLDER] with real values.